Description: Accessing a Shared Mailbox on a Mac.
Solution:
To open the shared mailbox:
In the Tools menu, choose Accounts, and select the account that has access to the mailbox.
Select Delegation and Sharing
Choose Shared With Me tab
Choose + to add a shared or delegated mailbox
This should now show the shared mailbox within your Outlook.
To add a shared mailbox to Outlook on a Mac, you can do the following:
Open Outlook.
Select Settings.
Click Account.
Click Delegation and Sharing.
Click Shared With Me then +.
Search for the mailbox you want to add.
Click Add.
Click Done.
Close the Accounts window.
You can also open a shared mailbox in Outlook for Mac by doing the following:
On the Tools menu, click Accounts.
Click Advanced.
Click Delegates.
Add the mailbox under Open these additional mailboxes.
Need More Help? Check out the link below:
<a rel="nofollow" target="_blank" href="https://support.microsoft.com/en-us/office/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd#:~:text=If%20your%20admin%20only%20recently,close%20and%20restart%20Outlook%20again">https://support.microsoft.com/en-us/office/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd#:~:text=If%20your%20admin%20only%20recently,close%20and%20restart%20Outlook%20again</a>