Answering Legal - UI Design

Answering Legal provides law firms with a professional, highly trained answering service for any sized law firm.

Overview

Answering Legal services benefit thousands of legal professionals each day because lawyers tend to receive a very high volume of both client and non-client related calls. they provide each legal professional a unique opportunity to modify how we handle your calls, whether it is a current client, potential new client or a non-client related call.

Goal

The main goal of this project is to redesign the homepage. Answering Legal uses conditional call forwarding in order to answer calls that you miss in your office. This means that 24/7, Answering Legal is fielding calls for your practice. They gave design notes and copy in the attached document.

Tools

Figma, Adobe XD, Slack

Timeline

December (1 week)

UI Design

Once the usability issues were resolved, I moved on to design the final screens in Figma. My goal was to create a visual identity that’s aligned with the brand’s values and message.

  • What kind of visual style did you follow and why? (Fresh, corporate, dark, light?)
  • Did you follow any popular guidelines? (Material Design, iOS Style guide, etc.?)
  • What platforms and devices did you design for?
  • How does your final design reflect your learnings about your users?

Style Guide

Mobile App Prototype

While designing the homepage the visual elements calls to integrate one of their mobile app designs showing them how to make you personal call with your agent/lawyer. (Prototype shows). 
While designing the homepage the visual elements calls to integrate one of their mobile app designs showing them how to make you personal call with your agent/lawyer. (Prototype shows). 

Dark Mode

While designing the homepage the visual elements calls to integrate one of their mobile app designs showing them how to make you personal call with your agent/lawyer. (Prototype shows).  
While designing the homepage the visual elements calls to integrate one of their mobile app designs showing them how to make you personal call with your agent/lawyer. (Prototype shows).  

Another task handed to me was to demonstrated a prototype in which customer's can call and talk to client's anytime they want. halves, one half the integrations and one half is the mobile app. We would like to list the companies we integrate with using their logos in a creative way. We also want to display the important features of our app. This is the “technology” fold.

Learnings

This is one of my favorite end-to-end product design project, and it was rewarding to see my design being adopted and launched to the public. This project allowed me to practice skills ranging from foundational research, testing, design, wireframing, prototyping and UI design.

Next Steps

The redesigned and navigation received positive feedback from internal stakeholders and were approved to move forward. I learned to communicate research plan with stakeholders early on, translate research data to make a case for my design.

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