Business Analysis

• Project Leadership: Spearheaded numerous projects that boosted e-commerce engagement and user retention globally.
• Stakeholder Collaboration: Partnered with a wide range of stakeholders to gather requirements and create comprehensive documentation, including user stories, functional requirements, and architecture docs.
• Data Migration & Dashboard Development: Successfully led data migration projects using platforms like Snowflake and developed insightful dashboards in Tableau and Power BI, significantly enhancing data accessibility and decision-making capabilities.
• Efficiency Improvements: Integrated SaaS products with enterprise systems to automate finance processes, drastically reducing manual workload and improving efficiency.

Product Management & IT Solutions

• Innovative IT Solutions: Delivered end-to-end SaaS, PaaS, and IaaS projects, providing innovative solutions that increased revenue and operational efficiency.
• Mentorship & Training: Mentored and trained junior team members, enhancing their performance and technical skills through comprehensive training programs.
• Data Analysis & Forecasting: Identified digital transformation opportunities and created dashboards and forecasts to drive business growth and optimize resources.